MudNurI
10-02-2004, 17:57
The service repair order came in the mail today.
Here's the run down
date injector issue's were diagnosed and ordered, was August 17, 04.
Date installed September 6 & 7, 04
Date Injector pump installed September 28, 04
Run down on what they did while they had it, no prices are listed- except for the LOF etc. At the end I'll tell ya what I paid. this will tell ya what we "complained about too, and their diagnosis"
LOF- 10 5W40-01 Diesel Syn $65.00
57 CL 0.50 $10.03
1 Filter 12.95
parts 77.95 labor 11.03 total 89.98
rotate tires- 57 CL 0.20 $10.00
Replace fuel Filter
2 891063424 Filter 41.40 list 35.19 net 70.38 total
57 CL 1.00 $55.00
Belt or A/C Clutch Squeels when A/C is engaged, happens about every 45 seconds ***edit*** this is NOT what we said- we said when fan engaged, NOT A/C****
found ac system low on charge, recharged checked for leaks
57 c 1.00 $55.00
2 R134A Regrigerant
parts 8.50 labor 55.00 total $63.50
replace pass cabin air filter
57 C 0.30 16.50
1 24805 cabin air filter 82 $29.39 TOTAl 45.88
INJECTOR WORK
"Engine idle pulsates up and down after engine is warmed up, and vehicle has been driven an hour or two in high ambient temps ***edit they were also told about the smell, the smoke and the crackle*****
J0499 sleve, Fuel injector both banks replace
126 W 10.10
8 97729095 W-injkt
8 98228933 Gasket
8 97600925 Gasket
1 94011604 Seal,Wat
FC:6C
Part # 97729095
Count:19
Claim Type:
Auth Code: E
PV
90K mile service- $66.00 labor
THEN....we picked up the truck, and blew 3/4 tank of diesel fuel out the crank case overflow...LOVELY!
"Customer states diesel fuel leaking from underside of truck" ***EDIT*** yeah, like i had to complain, you should see the mark thats still on my hill, driveway- and their parking lot!***
Cause: Defective Pump
J5955 Pump, fuel injection (diesel) replace
126 W 12.00
10 5W40-01 Diesel Syn.
1 88917036 Filter
1 12345795 Dye- Fluor
1 97188723 Pipe
1 94007612 Seal
10 94007884 Bolt, HD C
1-97720662 Pump
1-97318441 Gasket
1-97232750 Seal
1-94011602 Seal
1-94011604 Seal, WAT
1-94011605 Seal- HT
1-97223686 Gasket
1-88917036 Filter
10 5W40-01 Diesel Syn
FC: 6D
Part # 97720662
Count: 41
Claim Type:
Auth Code:E
VN
If you made it this far.... On Sept 8th when our truck went back after the injectors we did receive a rental- had an 04 Trailblazer for the weekend, then Monday picked up a 04 Silverado. Was a POS...but it was better than nothing.
You will also notice- during the pump replacement, 2 oil filters and 20 qts of oil...well, that's my doing. I wanted my oil changed- the truck run about 100 miles, and the oil changed AGAIN...no clue if it did any good- or if they only did it to satisfy me...
All in all my service writer, and tech were good during this. And I must say one thing- my truck, whose 3rd birthday is next week, is now running better than it did when we picked it up new.
The black smoke is gone, the horrible smell that was so bad you could not have the windows down at idle. The nasty rough idle at stops...the "crackle" it made if you got after it (not a good one, sounded like a gas engine with no oil LOL)....everything is gone. The truck is reacting like it should. We towed one of our John Deere's today around for a bit, just to see how she'd react...and by golly, she knew what to do! Fuel mileage is back up at 19.5-20.5 a gallon (we've gone through 1.5 tanks in 4 days LOL)...
Any other questions, let me know and I'll try to answer them.
Off to change my sig!
Brandy
Here's the run down
date injector issue's were diagnosed and ordered, was August 17, 04.
Date installed September 6 & 7, 04
Date Injector pump installed September 28, 04
Run down on what they did while they had it, no prices are listed- except for the LOF etc. At the end I'll tell ya what I paid. this will tell ya what we "complained about too, and their diagnosis"
LOF- 10 5W40-01 Diesel Syn $65.00
57 CL 0.50 $10.03
1 Filter 12.95
parts 77.95 labor 11.03 total 89.98
rotate tires- 57 CL 0.20 $10.00
Replace fuel Filter
2 891063424 Filter 41.40 list 35.19 net 70.38 total
57 CL 1.00 $55.00
Belt or A/C Clutch Squeels when A/C is engaged, happens about every 45 seconds ***edit*** this is NOT what we said- we said when fan engaged, NOT A/C****
found ac system low on charge, recharged checked for leaks
57 c 1.00 $55.00
2 R134A Regrigerant
parts 8.50 labor 55.00 total $63.50
replace pass cabin air filter
57 C 0.30 16.50
1 24805 cabin air filter 82 $29.39 TOTAl 45.88
INJECTOR WORK
"Engine idle pulsates up and down after engine is warmed up, and vehicle has been driven an hour or two in high ambient temps ***edit they were also told about the smell, the smoke and the crackle*****
J0499 sleve, Fuel injector both banks replace
126 W 10.10
8 97729095 W-injkt
8 98228933 Gasket
8 97600925 Gasket
1 94011604 Seal,Wat
FC:6C
Part # 97729095
Count:19
Claim Type:
Auth Code: E
PV
90K mile service- $66.00 labor
THEN....we picked up the truck, and blew 3/4 tank of diesel fuel out the crank case overflow...LOVELY!
"Customer states diesel fuel leaking from underside of truck" ***EDIT*** yeah, like i had to complain, you should see the mark thats still on my hill, driveway- and their parking lot!***
Cause: Defective Pump
J5955 Pump, fuel injection (diesel) replace
126 W 12.00
10 5W40-01 Diesel Syn.
1 88917036 Filter
1 12345795 Dye- Fluor
1 97188723 Pipe
1 94007612 Seal
10 94007884 Bolt, HD C
1-97720662 Pump
1-97318441 Gasket
1-97232750 Seal
1-94011602 Seal
1-94011604 Seal, WAT
1-94011605 Seal- HT
1-97223686 Gasket
1-88917036 Filter
10 5W40-01 Diesel Syn
FC: 6D
Part # 97720662
Count: 41
Claim Type:
Auth Code:E
VN
If you made it this far.... On Sept 8th when our truck went back after the injectors we did receive a rental- had an 04 Trailblazer for the weekend, then Monday picked up a 04 Silverado. Was a POS...but it was better than nothing.
You will also notice- during the pump replacement, 2 oil filters and 20 qts of oil...well, that's my doing. I wanted my oil changed- the truck run about 100 miles, and the oil changed AGAIN...no clue if it did any good- or if they only did it to satisfy me...
All in all my service writer, and tech were good during this. And I must say one thing- my truck, whose 3rd birthday is next week, is now running better than it did when we picked it up new.
The black smoke is gone, the horrible smell that was so bad you could not have the windows down at idle. The nasty rough idle at stops...the "crackle" it made if you got after it (not a good one, sounded like a gas engine with no oil LOL)....everything is gone. The truck is reacting like it should. We towed one of our John Deere's today around for a bit, just to see how she'd react...and by golly, she knew what to do! Fuel mileage is back up at 19.5-20.5 a gallon (we've gone through 1.5 tanks in 4 days LOL)...
Any other questions, let me know and I'll try to answer them.
Off to change my sig!
Brandy