ZFMax
12-18-2002, 11:10
2002 2500HD Duramax 4x4 w/24K miles on it ...
Went to go get some new tires. Upon removal of the LF hubcap (PY0's), a broken wheel stud was discovered. Removal of the two adjacent lug nuts resulted in snapping off of those studs as well.
The tire store said they've seen it on other new Chevy's. Really? Anyone else?
BTW, the Chevy dealer gave me a ration about fixing it under warranty. Claimed they never fail and if three broke, someone MUST have overtightened them. But the only person who's ever tightened those things is me, when rotating, and I ALWAYS use my torque wrench on lug nuts. After a heated exchange, they agreed to fix it. Chevy dealers listen up: nothing aggravates a customer faster than being hassled over fixing a small issue on his $40K truck and essentially calling him a liar in the process. Sure fire way to send someone elsewhere the next time he's in the market for a truck.
I really think what happened is that one of them was defective, and when it went, it's neighbors had to work harder and caused their eventual failure.
Went to go get some new tires. Upon removal of the LF hubcap (PY0's), a broken wheel stud was discovered. Removal of the two adjacent lug nuts resulted in snapping off of those studs as well.
The tire store said they've seen it on other new Chevy's. Really? Anyone else?
BTW, the Chevy dealer gave me a ration about fixing it under warranty. Claimed they never fail and if three broke, someone MUST have overtightened them. But the only person who's ever tightened those things is me, when rotating, and I ALWAYS use my torque wrench on lug nuts. After a heated exchange, they agreed to fix it. Chevy dealers listen up: nothing aggravates a customer faster than being hassled over fixing a small issue on his $40K truck and essentially calling him a liar in the process. Sure fire way to send someone elsewhere the next time he's in the market for a truck.
I really think what happened is that one of them was defective, and when it went, it's neighbors had to work harder and caused their eventual failure.