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View Full Version : Excellent Customer service!!



Alli-max
09-18-2002, 08:08
I called P&G Chevrolet in Slovan, PA for my post regarding my belt tensioner to get a part number. The Parts Manager, Bill Markivich Sr., said he didnt have the part in stock as I thought. Instead of him saying 'we will get it when we get it and ship it out', he got my phone number and told me he could make a call and get back with me. About 3 minutes later, he calls back. Said the distribution center had one, and if I had a business shipping address he could drop ship it. So he set up 2nd day air and charged be $7 for it. His price was slightly higher than gmpartsdirect, but the shipping charges actually made P&G cheaper, and MUCH better customer service to boot. Their website is w w w . p a r t s z o n e o n l i n e .c o m
(without the spaces).

Just an FYI if you guys (you to Diva!!) need anything.

Alli-max
09-19-2002, 15:01
Follow-up:

Got the part in today as promised. The guy over there even called to make sure I received it! Will put it on tonight I guess.